We recognize the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This includes a first and last name, a physical address, an email address or a phone number. If you are visiting our site to browse information about our organization, you do not need to provide any personal information. We do collect information so that we can provide you with the product or service you requested and so that we can contact you with information requested.
Our web site makes use of various technologies to collect information about types and versions of internet browsers used when accessing our web site. This information, and information about internet IP addresses, as well as date and time web pages are visited are stored in various security and traffic logs. Our service provider reviews these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.
We will not sell or trade your information to third parties. If you submit a form requesting information, you will receive an email confirmation from our system. As your request status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled.
Children
This web site is targeted to adults and as such is not meant to attract children. We do not intend to collect personal information from anyone we know to be under thirteen years of age. If you are the parent or guardian of a child under thirteen years of age and believe that your child has disclosed personally identifiable information to us, please contact us so that we may remove the child's information.
Supplemental Technologies
Our web site uses cookies, session identifiers, JavaScript™, and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript™, may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer. Our site also does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.
Incidental Designs take reasonable steps to ensure that your information is protected. On our web site we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Our web site is hosted in a data center which makes use of multiple levels of redundant firewall's and database encryption to protect information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you, or to perform their jobs.
If an order is placed on our web site we will send you an email notification. When your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. We will send the email but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it when your address changes. Incidental Designs may, depending on the importance and urgency of the notification choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or address associated with your account or transaction.
Incidental Designs first established a privacy policy in May 2006. We periodically make changes to the policy to reflect additions or changes to our practices. You may review the current policy at anytime by returning to this web page. This policy was last changed on May 2006.
This privacy policy complies with commerce industry best practice guidelines and with California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy contact us using the information provided on our Contact page.